Our Cancellation Policy
At Goa Party Cruise, we understand that travel plans may change unexpectedly. This Cancellation Policy outlines the terms and conditions regarding booking cancellations, rescheduling requests, refunds, and related procedures. By making a booking with us, you agree to the cancellation terms stated below.
1. Cancellation Requests
All cancellation requests must be submitted in writing via email or through our official customer support channels. Cancellation requests will only be considered valid once acknowledged by our team.
2. Cancellation Charges
- Cancellation requests made more than 7 days before the scheduled travel date may be eligible for a partial refund after deducting applicable processing charges.
- Cancellation requests made within 7 days of the travel date may not be eligible for any refund.
- Cancellation charges may vary depending on the cruise package, operator policies, and special promotional offers.
3. Non-Refundable Bookings
Certain promotional offers, discounted packages, festive cruises, special event cruises, group bookings, and customized packages may be classified as non-refundable. Such conditions will be communicated during the booking process wherever applicable.
4. No Show Policy
Guests who fail to report at the designated boarding location within the specified reporting time will be considered "No Show" passengers.
No refunds, credits, or rescheduling options will be provided for no-show bookings.
5. Late Arrival
Guests are required to arrive at least 30 minutes before departure. Cruises operate on fixed schedules, and delayed arrivals may result in denied boarding without refund.
6. Rescheduling Requests
Rescheduling requests may be considered based on availability and operator approval.
- Rescheduling is not guaranteed.
- Additional charges may apply.
- Requests should be made at least 48 hours before departure whenever possible.
7. Operator Cancellation
Goa Party Cruise or the cruise operator reserves the right to cancel, postpone, or reschedule any cruise due to:
- Bad weather conditions.
- Sea safety concerns.
- Government restrictions.
- Technical or operational issues.
- Insufficient passenger count.
- Force majeure events.
In such cases, guests may be offered:
- A rescheduled travel date.
- Travel credit for future use.
- A refund as determined by the cruise operator's policy.
8. Weather Conditions
Cruise operations are subject to weather, tidal conditions, and maritime safety regulations. Decisions regarding cancellation or postponement due to weather are made solely in the interest of passenger safety.
9. Refund Processing
Approved refunds will be processed through the original payment method used during booking.
- Refund approval is subject to eligibility.
- Processing may take 7 to 14 business days.
- Banking and payment gateway delays may occur.
10. Service Charges & Payment Gateway Fees
Payment gateway charges, transaction fees, convenience fees, and service charges may be non-refundable even if the booking qualifies for a refund.
11. Modification of Guest Details
Minor corrections to guest information may be permitted prior to travel. However, substantial modifications, transfers, or complete passenger changes may not be allowed depending on operator policies.
12. Group Bookings
Group bookings may be subject to separate cancellation terms and refund policies. Customers are advised to confirm applicable terms before making group reservations.
13. Special Event Cruises
Cruises scheduled for New Year, Christmas, Festivals, Corporate Events, Private Parties, and Special Occasions may carry separate cancellation policies and may be completely non-refundable.
14. Force Majeure
Goa Party Cruise shall not be liable for cancellations, delays, or service interruptions caused by events beyond reasonable control, including but not limited to natural disasters, pandemics, government restrictions, strikes, acts of war, civil disturbances, or transportation disruptions.
15. Contact for Cancellation Requests
For cancellation requests, rescheduling inquiries, or refund-related questions, please contact our customer support team using the contact details available on our website.
16. Policy Updates
Goa Party Cruise reserves the right to modify this Cancellation Policy at any time without prior notice. Updated versions will be published on this page.
By making a booking with Goa Party Cruise, you acknowledge that you have read, understood, and agreed to this Cancellation Policy.
Last Updated: July 2026